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Thank you for visiting and shopping at Raw Wood Concepts  by Rick! 

Because of the unique handcrafted products, shipping and processing times may vary.  All orders featured on the product page are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

For custom orders, please allow an additional 7-14 days for handcrafting each product.

 Shipping charges for your order will be calculated and displayed at checkout. 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.  Raw Wood Concepts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Raw Wood Concepts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

We currently do not ship outside the U.S.

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